Privacy
Your family information stays inside your family space.
OurFamLife uses family information to provide the app: family maps, temporary pings, shared calendars, reminders, places and shopping lists.
Information we collect
We collect account details such as name and email address, family membership details, profile photos or marker colours, location updates, saved places, trip and walking-route information, step counts, calendar events, reminders, shopping list content, notification and device registrations, diagnostic events and billing status.
Background location
If location sharing is enabled and permission is granted, the Android app collects location while the app is closed or not in use. This keeps the family live map current, records trips and walking routes, supports temporary location sharing, delivers saved-place arrival and departure alerts, and responds to family location refresh requests. Sharing can be paused or limited from Sharing & Privacy.
Physical activity and steps
On supported Android phones, optional physical-activity and step information helps distinguish walking from driving, count steps during walks and improve trip classification. Diagnostic activity states do not include coordinates by themselves.
How information is used
We use this information to sign you in, sync family data across devices, show permitted family members on maps, create trip and walking summaries, send event or place notifications, maintain reliable background sharing, manage subscriptions and provide support.
Who can see it
Family members can see shared family content according to their permissions. Map-only connected families can see location information only; they cannot see your family calendar or shopping lists.
Calendar imports
If you connect Google Calendar, iCal or Cozi using an iCal feed, OurFamLife reads that feed so matching events can appear in your family calendar. You can remove calendar connections from settings.
Third-party services
OurFamLife uses map providers, Stripe for website payments, email delivery through the server mail service and mobile notification services where enabled. These services receive only what is needed to perform their role.
Security and retention
Data is transmitted using HTTPS and access is controlled by account, family and sharing permissions. Data is retained while needed to provide the service and according to configured history limits. Some security, billing or legal records may be retained for a limited period after an account is closed.
Your choices
You can update your account details, profile photo, saved places, notification preferences, sharing settings and family members from the app or website. You can also request deletion of your account and associated data without signing in, or email support@ourfamlife.com.